How do I cancel a purchase that I made in error?

  • Unknown's avatar
    archeryl · Member ·

    I just purchased the ability to connect my WP blog to my newly purchased domain via Go Daddy. However, I just learned that Go Daddy does the linking for no charge. How do I get my $13 back? I just did this 10 minutes ago. Thanks.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    You must be logged in under the exact same username account that purchased the upgrade(s) to cancel.

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
    http://en.support.wordpress.com/upgrades/#refunds

    To cancel a domain you registered with WordPress.com, please log into your account, then go to Store → My Upgrades and use the “Cancel” link in the Subscription Status column. If it’s more than 2 days past the purchase date, you will not receive a refund.

    If applicable also see http://en.support.wordpress.com/bundles/#canceling-a-bundle

    Note: It takes from 1 – 2 weeks for the refund to be received.

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