How do I cancel and refund
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Cancel and refund link not working. Clicking on the button brings up a screen that says cancel and refund but no other prompts.
The blog I need help with is: (visible only to logged in users)
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Hello there!
It appears as if you’re referring to the upgrade to a Premium theme, Promenade. If you don’t mind, I can cancel/refund for you. Just give me confirmation that you’d like me to do so, and I’ll let you know when it’s done.
Many thanks!
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Yes, I would like to cancel and refund the theme purchase, please. Did I miss something? It was very frustrating to have to do it this way.
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Hi again. Thanks for confirming!
While I’m not certain what happened during your process of cancelation, I finished the action for you. The theme is canceled and I refunded your account.
I hope this helps! Take care.
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