How do I cancel custom upgrade, but retain domain registry?

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  twowheeltravelblog · Member · Jun 7, 2013 at 8:51 am

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  I would like to cancel my custom upgrade but retain my domain registry at WP?
  I now have a self-hosted WP.org install (woo-hoo!), and I no longer need the custom upgrade, but I don’t see a way to cancel it, while retaining the domain registry. Also I need to add site redirect so all the permalinks keep doing their thing.

  Please advise, since my upgrade is due to auto-renew in 2 days and I don’t want to pay an extra $99 for something I’m no longer using

  The blog I need help with is: (visible only to logged in users)

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  kardotim · Member · Jun 9, 2013 at 8:19 am

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  Could you please reply back from the blog owner’s account (pdxtyler)? This way I can verify the ownership and cancel the premium upgrade (excluding the domain) for you.

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  pdxtyler · Member · Jun 9, 2013 at 9:50 am

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  Hi,
  sorry about that. I was logged into the admin account.
  this is me (pdxtyler) requesting to cancel the premium package, BUT retain domain hosting for twowheeltravelblog.com

  Can you please confirm when this is done?

  thanks.

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  kardotim · Member · Jun 9, 2013 at 10:10 am

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  The bundle upgrade has been removed as requested.

  If you import your content from your WordPress.com blog to your self-hosted site, the permalinks inside the posts should convert to your new domain. This guide will step you through the process of moving your blog to a WordPress.org instance: http://en.support.wordpress.com/moving-a-blog/#moving-to-wordpress-org

  Please let us know if you need any further assistance!

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  pdxtyler · Member · Jun 9, 2013 at 10:27 am

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  thanks! I have already imported everything and the new site is up and running. Just to confirm, my domain is still registered with WP, so no need to re-register? correct?

  thanks again.
  ~t

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  kardotim · Member · Jun 10, 2013 at 1:46 am

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  Yes, the domain is registered with WordPress.com. It expires next month, you can renew the domain at https://twowheeltravelblog.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  Please let us know if you need any further assistance!