How do I cancel my domain?
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I cancelled the WP account but how do I prevent the domain from auto renewing?
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Hi there!
You can find all the info about domain cancellation here, just keep in mind that after cancellation, there is no guarantee the domain will become available to register somewhere else, and you may not be able to get it back:
https://en.support.wordpress.com/domains/cancel-domain/
Hope this helps!
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The domain I purchased through WordPress automatically renewed today. I cancelled it and removed it from WordPress, but I only received a credit for 1/3 of the full amount I was charged. My understanding is I just removed the link between the URL and WP. I want to cancel the URL. And of course, there are no contact telephone numbers for WP (read: zero customer service options), and since this URL doesn’t actually expire until next month, I am do a full refund. Perhaps my only recourse is to dispute the charge? Because as it stands, my WP account isn’t linked to a URL.
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Hi there,
I tagged this thread as modlook so a Staff member can help you with it.
Cheers
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Hi sizzleandshine,
I’ve refunded the remaining $26 and you view a copy of the refund receipt in your Billing History:
https://wordpress.com/me/purchases/billing
Refunds usually take 7-14 business days appear on your statement, so you can expect to receive the money around that time.
there are no contact telephone numbers for WP (read: zero customer service options)
We don’t provide phone support but this guide explains all of the support options available depending on which plan you have:
Please let me know if you need any further help.
Thanks!
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