How do I cancel my Free Trial of WordPress Premium before billing occurs?

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  hollywoodrundown2 · Member · Jun 25, 2014 at 5:24 pm

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  My free trial expires tomorrow and I do not want billing to occur. There is no option to “cancel” the transaction on the page, it’s extremely frustrating.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 25, 2014 at 5:35 pm

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  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard to access Store

  From Details and Terms:

  You can try any participating upgrade for a 14-day trial period, at no charge.

  You will be asked to provide payment information when starting the trial, but you will not be charged until the 14-day trial period is up. If you cancel before the period is up, you will not be charged at all.

  We will send you an email reminder one day before you will be charged.

  You can cancel trial upgrades under Store → My Upgrades in your dashboard at any time.

  Note:
  You can confirm your billing history at > Dashboard > Store > Billing History and that’s where the transaction numbers are found. You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard to access Store → My Upgrades and Store → Billing History.

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  hollywoodrundown · Member · Jun 25, 2014 at 5:39 pm

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  Oh great, that worked. Thank you!

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  timethief · Member · Jun 25, 2014 at 5:40 pm

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  You’re welcome and best wishes.