How do I cancel my premium plan?

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  sjforman · Member · Jul 18, 2016 at 8:47 pm

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  I’d like to ‘downgrade’ to the Free tier but I don’t see any way of accomplishing that.

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Jul 19, 2016 at 4:36 am

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  @sjforman are you able to log out and log in again as the user who owns the upgrade? Only the upgrade owner will be able to downgrade or change the plan.

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  sjforman · Member · Jul 19, 2016 at 4:42 pm

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  Aha! That explains it. I thought it was me, but it was a colleague who owned the upgrade. Thanks for your help.

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  supernovia · Staff · Jul 19, 2016 at 4:56 pm

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  No problem, @sjforman :) Cheers!