How do I cancel my premium trial and account?

  • Unknown's avatar
    tkh1968 · Member ·

    I need to cancel my free trial of premium and also want to cancel my account. I misunderstood what wordpress was for – it seems great for blogging but I don’t to that so I need to cancel before I’m charged. Please advise.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    thatrobyn · Member ·

    Hey there!

    I am happy to cancel your premium trial. Before I do so, I wanted to make sure you do know that you can create a website at WordPress.com. You don’t have to create a blog.

    Here are the steps to set that up:
    https://createyour.wordpress.com/front-page/

    You do not have to create any blog posts at all. If you need assistance with your configuration, I’m happy to help.

    Of course, you don’t need to keep your site. You can delete it at anytime by following these instructions:

    If you want to permanently delete your site, follow the guide below:

    http://en.support.wordpress.com/settings/delete-site/

    Please read the warnings and advice before deleting a site, as we can’t revert a site deletion for any reason.

    If you want to hide your site instead, you can use the following guide to make your site private so only you and other members of the site can view it when logged in:

    http://en.support.wordpress.com/settings/privacy-settings/

    Just let me know how you’d like to proceed: cancel your Premium trial, or not. I didn’t want to delete anything before you had the full scoop!

    Looking forward to hearing from you. Thanks very much.

  • Unknown's avatar
    tkh1968 · Member ·

    Hi Robyn – thanks very much for your thorough and helpful reply. I want to permanently and irrevocably delete my site and cancel my premium trial. I am going to follow the directions above but will that cancel my premium trial or is there something else I have to do?

  • Unknown's avatar
    thatrobyn · Member ·

    Hi again,

    Thanks for your response. You are all set! I see that you’ve deleted you site, and I’ve made certain the Premium trial is completely disconnected from your account. You will not be charged for the purchase.

    Please let us know if you have any other questions. Thanks much!

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