How do I cancel my trial upgrade?

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  sezabel · Member · Oct 14, 2014 at 11:45 pm

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  I’ve made it to “My Upgrades” (in a very round-a-bout way) and hit the cancel button, but all it does is bring up a non-interactive, small window with the word “cancel” and an exit button.

  I’ve decided not to move forward with WordPress and do not want the upgrade. Please discard my payment information and cancel the trial, or tell me an effective way to do so.

  Thanks,
  Sarah

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  thatrobyn · Member · Oct 14, 2014 at 11:54 pm

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  Hey Sarah,

  No problem at all! I have canceled the Premium trial. Since you deleted your site, you wouldn’t have been charged anyhow, but now you have the extra peace of mind :)

  Please let us know if you have any other questions. Thanks much!

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  sezabel · Member · Oct 14, 2014 at 11:55 pm

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  Thank you!

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  thatrobyn · Member · Oct 15, 2014 at 12:25 am

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  My pleasure :) Have a great day!