How do I cancel my upcoming WP Premium subscription?

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  alexisfilippini · Member · Jan 13, 2015 at 5:13 am

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  I can’t find any support info on billing. I do not want to renew my WP Premium, which appears to be set to auto-renew on Jan 14. How do I cancel that?

  Thank you,
  Alexis

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Jan 13, 2015 at 10:40 pm

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  Hi Alexis,

  I have disabled the auto-renewal so that it will not go through. You may get emails regarding the expiration, but if you no longer want it you can ignore them. If you want it completely removed from your account, let me know and I can take it off.

  Cheers!

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  alexisfilippini · Member · Jan 14, 2015 at 4:27 pm

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  Thank you, Grace. It still shows as an “upcoming charge,” with today’s date, on my billing page. Should I ignore that?

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  gracejiyoung · Member · Jan 14, 2015 at 6:33 pm

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  Yes you can ignore it. It has been disabled and you won’t be charged. If you get charged let me know right away.