How do I cancel Premium?

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  timwburke · Member · Oct 3, 2014 at 8:24 pm

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  I am disappointed that Premium will not allow me to insert MailChimp or Google Analytics. How do I cancel my Premium subscription and return to regular WordPress?

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Oct 3, 2014 at 11:52 pm

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  Hey there,

  I’m happy to cancel for you. Could you let me know if you’d like me to also cancel your custom domain? It’s bundled into you Premium upgrade package and if I unsubscribe the entire plan from your account, you’d lose timwburke.com as well. I can retain that domain name for you, and cancel/refund the rest.

  Also, if you’re interested, even without the upgrade, you can add a widget that would lead your readers to your MailChimp page. You could install it into your sidebar:

  en.support.wordpress.com/widgets/create-your-own-widget/

  Or, you could add your own contact form and collect readers’ emails right here at WordPress.com:

  http://en.support.wordpress.com/contact-form/

  Let me know what you’d like me to do, and I’ll take care of it for you! Thanks much.

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  timwburke · Member · Oct 6, 2014 at 7:14 pm

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  Hi thatrobyn!

  Please cancel my Premium.

  Please keep my custom domain name.

  Let me know when you’re done.

  Thanks for doing this for me!

  Tim

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  jeremeylduvall · Member · Oct 6, 2014 at 9:40 pm

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  Howdy Tim!

  I have refunded $71 of your Premium bundle purchase ($98-$18 for the domain renewal). You can see the refund in your Billing History here:

  https://timwburke.wordpress.com/wp-admin/admin.php?page=billing-history&user=20388442

  The funds should be available on your account within the next several days.

  Please let us know if you need anything else!