How do I change my plan

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  reby67 · Member · Aug 9, 2020 at 2:50 am

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  I have a site that I pay for but want to change to a free one? How do I do that?

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  mrsnlchauhan · Member · Aug 9, 2020 at 4:44 am

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  Hi @reby67,
  Which WordPress plan are you currently subscribed to?

  To learn about downgrading a plan please go through the following support article
  https://wordpress.com/support/manage-purchases/#downgrading-a-plan

  Best Regards
  Sunil Chauhan

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  kokkieh · Staff · Aug 10, 2020 at 8:00 am

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  Hi there,

  You don’t own any paid upgrades with us.

  If you’re speaking of https://justkiddingaround.online/, that site is not hosted with us at all. That site is just connected here via the Jetpack plugin, but it is hosted at Bluehost.com, so they’re the ones you’re paying.

  If you want to migrate that site’s content to a new, free site on WordPress.com, first create a new site in your account at https://wordpress.com/start/site/

  Next, log into your site’s WP-Admin dashboard and go to Tools ->Export to create an export for that site. On WordPress.com, go to My Site ->Tools ->Import to import the file you exported from the current site.

  Once everything has been imported, you can contact Bluehost support to help you take that site offline and cancel your hosting account with them.

  
  @mrsnlchauhan,

  Please contact threads with downgrade requests for staff. If you read the support page you linked to, you’ll see it instructs people to contact support, which will just land them back here in the forums. Giving someone a support doc link for something that can only be done by staff is not very helpful :)

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  mrsnlchauhan · Member · Aug 11, 2020 at 3:11 pm

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  @kokkieh Got it. Thanks for pointing it out to me. :)