how do I change the email address in personal settings?

  • Unknown's avatar
    peripheralperceptions · Member ·

    I want to phase out the email used when I set up my blog. I cannot seem to change that email in the personal settings menu. Please advise

    The blog I need help with is: (visible only to logged in users)

  • senff · Staff ·

    If you click on your avatar at the top right of the screen (which should take you to https://wordpress.com/settings/account/ ), you are not able to change the email address there?

    Is the field not editable or is there anything else that’s not working specifically?

  • Unknown's avatar
    supportmyoffice · Member ·

    I found this on the WP.com support page:

    Issues Changing your Email Address

    If you attempt to change your account email address and find that it never sticks after saving the changes, the issue is quite simple. The email address you are attempting to use is probably associated with another WordPress.com account. Because the email address is the unique identifier of all users, each address can only be associated with one WordPress.com account. Thus, if you attempt to change it, it will not allow you to do so.

    The remedy is just as simple. You must log in to the account currently holding your desired email address and change it to something else. This will allow you to free up the email address that you want to use. Once the address is free to use, log in to your primary account and change the email address in your user profile (what you were originally trying to do). It may take a little while for the address to completely free itself up.

    If you requested the change but did not receive the email confirmation to finalize it (or the confirmation did not work), please contact support.

    Hope this helps. If not, come back and let us know.

  • Unknown's avatar
    peripheralperceptions · Member ·

    Thank you very much for the advice. I think my issue lies in that I used to have a self-hosting WordPress site that had the Jetpack plugin. I recently canceled the site and domain, but can’t seem to get it removed from my WordPress blog listings. I can change the emails on my other two sites as long as I don’t use the email associated with the self-hosted site.

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