How do I change the number attached to my account?

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  tclayton12 · Member · Sep 17, 2014 at 2:31 pm

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  My old device was stolen and I am unable to change the number associated with my account. How do I do this?

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Sep 17, 2014 at 2:48 pm

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  Are you talking of the two-step verification? When you set it up you were given backup codes to print out. Use those to access your account and then change your phone details as described here: http://en.support.wordpress.com/security/two-step-authentication/

  If you did not print the backup codes or they won’t work, you’ll need to fill out the account recovery form. Staff will then contact you via email to help you regain access to your account: http://en.support.wordpress.com/account-recovery/