how do I chat

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  jeannienod · Member · Sep 9, 2023 at 6:30 pm

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  I need to chat

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  jeannienod · Member · Sep 9, 2023 at 6:33 pm

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  why am I not being able to access chat support?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

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  staff-totoro · Staff · Sep 10, 2023 at 12:43 am

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  Hi there,

  Access to chat support is provided under our Premium, Business, and Commerce plans, but from what I can see of your recent activity you have cancelled your plan which has resulted in a refund. You can confirm here: https://wordpress.com/me/purchases/billing/

  Since chat is not available at the moment, we’re happy to help here in our forums. Can you tell me a bit more about what you are trying to set up? You would like to use your custom address of jeenaann.com instead of jeenaanncom.wordpress.com, or did you have something else in mind?

  Thanks for the additional info!