How do I contact a Happiness Engineer?
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Need to get in touch with someone on WordPress support and I believe I am allowed access to a “Happiness Engineer” because I paid $99/yr signup.
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mjliuddsllc,
See my recent thread, especially the closing remark: https://en.forums.wordpress.com/topic/how-to-contact-support-staff?replies=7#post-1270818
It seems that over the weekend, your best route to “Staff” is simply this forum and you just need to wait until the weekend staff get to it. If I understand timethief’s overall response, the direct route (via http://en.support.wordpress.com/support-options/#contact-wordpress-com-staff, provided you’ve upgraded as you have) will open up again during normal workdays (tomorrow?).
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Usually quicker and easier to ask in the forum – some of the people that help here have been helping here longer than many of the staff have been at WordPress.COM
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