How do I contact a Happiness Engineer?

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  mjliuddsllc · Member · May 20, 2013 at 12:24 am

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  Need to get in touch with someone on WordPress support and I believe I am allowed access to a “Happiness Engineer” because I paid $99/yr signup.

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  tommykelly0 · Member · May 20, 2013 at 1:14 am

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  mjliuddsllc,

  See my recent thread, especially the closing remark: https://en.forums.wordpress.com/topic/how-to-contact-support-staff?replies=7#post-1270818

  It seems that over the weekend, your best route to “Staff” is simply this forum and you just need to wait until the weekend staff get to it. If I understand timethief’s overall response, the direct route (via http://en.support.wordpress.com/support-options/#contact-wordpress-com-staff, provided you’ve upgraded as you have) will open up again during normal workdays (tomorrow?).

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  mjliuddsllc · Member · May 20, 2013 at 1:53 am

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  thank you, tommykelly0

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  auxclass · Member · May 20, 2013 at 2:01 am

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  Usually quicker and easier to ask in the forum – some of the people that help here have been helping here longer than many of the staff have been at WordPress.COM

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  mjliu1029 · Member · May 20, 2013 at 2:30 am

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  Anyway, thank you. Issue solved.