How do I contact Automattic

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  beyonduryarn · Member · Apr 25, 2013 at 9:14 pm

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  I am trying to transfer my domain & need to get Authorization Code from Automattic. I can not login because I forgot my customer # & password. There is no reset or contact info. Can anyone help !!!!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 25, 2013 at 9:16 pm

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  Of course we can. If you have lost your log-in information you can visit https://en.wordpress.com/wp-login.php?action=lostpassword
  If required click the “Need More Help” link and complete the form for account recovery.

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  beyonduryarn · Member · Apr 26, 2013 at 5:39 am

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  When transferring domain a screen comes up from Automattic – that ‘s the customer# -password I need to get the EPP code. Is it the same? I tried to contact them & I have been at this for 2 days.
  Appreciate ur help !!!

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  raincoaster · Member · Apr 26, 2013 at 6:35 am

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  You need to go through the lost password procedure first. You cannot transfer a domain you haven’t proved to Automattic that you own.

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  beyonduryarn · Member · Apr 26, 2013 at 6:40 am

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  I actually finally figured it out. Thank you so much. I just kept reading until I could get it. I got my authorization code- successfully transferred my domain & now I am blogging on WordPress.org.
  Thx for offering info !!!

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  timethief · Member · Apr 27, 2013 at 8:34 pm

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  Thanks for letting us know you resolved this.