how do I contact support
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Email address has changed and password I have written down doesn’t work. I need to contact support.
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Do you still have the access to your existing email address? If yes, you may want to reset your password using the existing email address, login using the existing email address and change your email address in the account to the new one.
Guide on changing your password/
Or you could use this form to perform account recovery if you lost the access to your existing email.
Hope this helps.
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Hi there,
What site are you trying to access, please?
staff-zara
Hello there, if you wish to contact support on account related issues, you may use this form.
Please don’t refer users who post in the forums to submit the support contact form. In the case of free users, that will only have them create a new forum thread.
If you haven’t yet, please read our volunteer guidelines which include instructions on how to flag a thread for staff attention if necessary.
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