How do I contact support re: refunds?
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Had a payment for word press come out of my account that I was unaware of. I believe it’s for another account I had made for word press that I no longer have access too. I have lost my job and am seeking the closure/termination of this payment. Help/support leads me to the forums.
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Hi there,
We have no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.
Please use the following tool to determine if the purchase you’re referring to is associated with WordPress.com or not.
If you find a match please contact our Billing team using this form:
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Okay, if you know what site this is for, the simplest option is to log into the account that owns the site, and then cancel the upgrade.
If you don’t remember the login details for the correct account, please follow our account recovery process at https://en.support.wordpress.com/account-recovery/ so we can help you regain access.
Or else you can contact our billing support team at the second link @fstat provided above so they can help you with a refund directly.
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