How do I correct display problems w/o clearing cache and cookies?

  • Unknown's avatar

    One of my websites avoicereclaimed.com is not displaying properly. Colors have changed so that text is unreadable. How do I correct this? Cleaning cache and cookies is a problem as Comcast appears to have hijacked Firefox, so that I am unable to access that browser.

    The blog I need help with is: (visible only to logged in users)

  • Howdy,

    The cache will naturally expire if you’re not able to clear it manually. If you’re seeing it on different browsers though, it may not be a caching problem.

    In your case, I checked out your site and there was a bit of coloring that was “stuck” incorrectly. Can you check out your site now and verify the colors?

    Thanks!

  • Unknown's avatar

    Thank you so much for the help. There is some improvement, but text is still difficult to read. Any other suggestions?

    A.

  • Hi Anna,

    What color would you like the text to be? We can tweak the font color using CSS code.

    Would you want this for the main post content, the menu items or both?

    Thanks!

  • Unknown's avatar

    If you can get to http://wordpress.com/my-blogs/ there is a tiny image of the original display. Olive green/taupe columns on either side of the dark brown are missing. Text should be as close to white as possible — like the title — for maximum contrast (“readability”). The highlight/select button should be red or maroon.

    Anything you can do to move the display in that direction would be deeply appreciated. I will meanwhile be working on my other blog w/ the tools you recommended.

    Again, thank you.

    A.

    A.

  • Unknown's avatar

    I managed to locate the color combo (red/olive/taupe) I originally used on my website, but still could not get it to display properly. As an alternative, I changed (and simplified) the color scheme, selecting a different combo. Whether it was this action on my part or not, the website now does not display either as the original, the newly selected combo, or the “improved” version you created. I am at a loss both as to why this all occurred and how to fix it. Can I get the newly selected combo? I’m getting kind of dizzy (sigh).

    A.

  • Unknown's avatar

    My most recent post to this website was not published. Repeated attempts to publish have not been successful. The text is still illegible. Please, help.

    A.

  • Hi Anna,

    I’m asking our Custom team to check out your site specifically since the customizer should not allow color combinations that make the text that hard to read (for accessibility purposes) and definiately not create those situations in the first place.

    Regarding your last post about the post not publishing, what happens when you click the Publish button? If it’s ready, would it be okay for me to attempt to publish it?

    Thanks.

  • Unknown's avatar

    I’ve made an update to your blog. Could you check to make sure the colors look as expected now? Let me know if anything is still off.

  • Unknown's avatar

    Thank you all so much!! The blog is legible again, and the latest post has been successfully published. I have, also, changed the central panel from brown to light. I really appreciate the help (and all the time spent on this). Thank you again.

    A.

  • Unknown's avatar
  • The topic ‘How do I correct display problems w/o clearing cache and cookies?’ is closed to new replies.