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Forums / How do i delete a account when i dont remember the email i used?

How do i delete a account when i dont remember the email i used?

  • Unknown's avatar
    martinemoeller · Member · May 7, 2015 at 10:07 am
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    Hi.
    I got two problems:
    1.)
    I have one account: (email visible only to moderators and staff) – which is my correct email, and i want this user to be active- but it wont activate- i dont receive any activation email. When trying, i get this error: “We were unable to fetch your activation record. Are your sure you specified the email address you signed up with?” – And yes, i did. I Can log into my account with this email.

    2.)
    For a couple of days ago i didn’t remembered that i already had a account here ((email visible only to moderators and staff)) , so i tried to sign up again, tried to use the same email address, but i misspelled, so i think i wrote something like: (email visible only to moderators and staff), maryinemoller, matyinemoeller… or something like that, but i cant seem to get it right when i try to log in. I also created a domain at this, wrong account- and i would love to use this domain for my new blog at my right account ((email visible only to moderators and staff)) but as long as it is active on my wrong account, i cant get this domain:( So can someone please help me delete the wrong account i created, so that i can use the domain on my right account? :)

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member · May 7, 2015 at 3:37 pm
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    Hi there,

    Please check in your email client spam/ junk mail filter as well as your “social” tab in Gmail, if you use it.

    I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar
    lizthefair · Member · May 7, 2015 at 3:44 pm
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    Hi martinemoeller,

    Your first question is an easy fix. We can confirm your site ownership manually. I’ll send a private email to the address we have on file for you. Just respond to me there and I can give you full access to your site.

    The second question is trickier, but we should be able to work it out. I’ll include next steps in my follow up email.

  • Unknown's avatar
    timethief · Member · May 7, 2015 at 3:48 pm
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    @lizthefair
    Thanks for the assist here. :)

  • Unknown's avatar
    martinemoeller · Member · May 7, 2015 at 4:48 pm
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    Thank you so much! :)

  • Unknown's avatar
    martinemoeller · Member · May 17, 2015 at 1:12 pm
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    Hello . I really don`t mean to whining here , but wonder about how long it will take to rectify this ? Want to get started so badly :) Have a nice day !

  • Unknown's avatar
    jeremeylduvall · Member · May 17, 2015 at 4:51 pm
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    Hi @martinemoeller – I’m going to reply again in the private email thread. Can you keep all further correspondence there?

  • The topic ‘How do i delete a account when i dont remember the email i used?’ is closed to new replies.

Tags

  • activation email
  • delete domaine
  • have not received my verification email
  • login
  • trouble activating
  • wrong email

About this topic

  • In: Support
  • 4 participants
  • 6 replies
  • Last activity 11 years
  • Latest reply from martinemoeller

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