how do i delete my account

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  kcarpenter85 · Member · Apr 19, 2018 at 9:46 pm

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  i purchased a domain as well as a wp upgrade package through domain.com and its not letting me create my site because I already have a wordpress account though i did delete the actual blog that was attached to it. I need to fix this so I can get my domain name and my new blog up and running.

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  joshron · Member · Apr 20, 2018 at 12:17 am

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  Hi kcarpenter85,

  What is the name of the site that you need help with? We would need this to give an accurate solution.

  Thanks!

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  kcarpenter85 · Member · Apr 20, 2018 at 2:09 am

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  I said, domain.com

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  shubhamgmath · Member · Apr 20, 2018 at 2:14 am

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  Hi kcarpenter85

  i purchased a domain as well as a wp upgrade package through domain.com

  Have you purchased the hosting from Domain.com?

  If yes then you are using WordPress.org software and your domain is hosted on another host. So WordPress.com forum is not the right place to get the solution for your question.

  You can post your question in WordPress.org forum:
  https://wordpress.org/support/forums/

  For more information here is the support documentation link below:
  https://codex.wordpress.org/

  WordPress.com forum helps the sites hosted on WordPress.com only

  WordPress.com and WordPress.org are both different platforms, you can find more information for this here:

  WordPress.com vs. WordPress.org

  You’ll need a free WordPress.org account to post – if you don’t already have one, you can register here:
  https://wordpress.org/support/register.php

  If you want to transfer your site to WordPress.com let us know we can help you in that case also

  Hope this helps

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  kcarpenter85 · Member · Apr 20, 2018 at 2:29 am

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  I did not purchase hosting through domain.com I for sure know it’s WordPress.com. Thank you though.

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  shubhamgmath · Member · Apr 20, 2018 at 3:47 am

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  Can you please let us know the domain you have bought from domain.com?

  Are you here trying to map that domain to your WordPress account?
  Or
  what exactly you are trying to achieve?

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  shubhamgmath · Member · Apr 20, 2018 at 3:58 am

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  Hi there

  Really sorry I misunderstood your query:

  I think you trying to create a new site on the old account

  If that’s the case then here is the support document that will help you out in adding the site:
  https://en.support.wordpress.com/create-a-blog/#adding-a-new-site-or-blog-to-an-existing-account

  hope this helps.

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  gemmacevans · Member · Apr 20, 2018 at 8:55 am

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  Hi kcarpenter85,

  “I did not purchase hosting through domain.com I for sure know it’s WordPress.com.”

  I just wanted to confirm a couple of details:

  1. You purchased a domain through domain.com
  2. You purchased a plan through WordPress.com (which includes your hosting)
  3. You would like to use the domain you purchased here on WordPress.com
  4. You would like to create and manage the site through your kcarpenter85 account on WordPress.com

  Are any of those points incorrect?

  “I already have a wordpress account though i did delete the actual blog that was attached to it. ”

  Do you know the username of the other account you have?

  Just let me know and we can go from there.