How do I disconnect and delete a site?

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  sinfuldesign · Member · Jun 11, 2015 at 2:01 am

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  Hi guys! I have a site listed on my account that is obsolete so I cannot log into the dashboard to delete the site. Can you delete it? I no longer want to see it on my settings page with my stats etc.

  The site is http://www.foylemf.org/handsoffmyfriend

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  rachelmcr · Member · Jun 11, 2015 at 3:25 pm

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  Hi there,

  You can follow the steps in the guide to Disconnect Jetpack Sites to remove that site from your account. If that doesn’t work for you, please let me know and I’ll take a look!

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  sinfuldesign · Member · Jun 12, 2015 at 2:40 pm

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  Hi there! Thanks. Already tried these several times, but when I click to disconnect jetpack (step 3 – the pop up) nothing happens.

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  rachelmcr · Member · Jun 12, 2015 at 2:55 pm

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  Ah, sorry about that! I just manually disconnected your site for you, so you’re all set now. :)

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  sinfuldesign · Member · Jun 12, 2015 at 2:58 pm

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  Awesome! Thanks Rach!

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  justjennifer · Member · Jun 12, 2015 at 3:40 pm

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  @rachelmcr – I’ve already requested this in this thread, but when the disconnect jetpack bug is quashed, please let us know. Thanks!

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  rachelmcr · Member · Jun 12, 2015 at 3:57 pm

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  @justjennifer — It looks like there are possibly different bugs involved, so there might not be a single point of resolution with this one. Some Jetpack sites can still be disconnected with the steps in the Disconnect Jetpack Sites guide — we’re investigating why it doesn’t always work.