How do I enter the credit card expiration date to renew?
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I’m trying to renew, but I can’t enter the credit card expiration date. My browser is admittedly old, but I still need to renew.
The blog I need help with is: (visible only to logged in users)
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Howdy,
I’m happy to help. I wanted to check on what you’re seeing when you checkout as well. You should see form like this: http://cl.ly/image/3B3Z113i0l0z
Does that not appear or appear incorrectly?
Worst case, I’ll send you a “manual payment” through our other system and link the transactions.
Cheers!
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Hi, there.
That’s what appears, but the arrow buttons by the date boxes do not work.
Thanks!
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I have confirmed that everything is working on your checkout page.
Could you try updating your browser, or try a different browser, to see if it works? Although we can send a manual payment request, I’d like to make sure you can use our functionality in general, as this is just one of many things that might not be working properly if you’re using an old version of your browser.
This site may assist you with that:
http://browsehappy.com -
Okay, I’m at deadline now and need to renew, but still can’t via the website. Can we just go ahead and do it via email?
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