how do I export my PURCHASED THEME????
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how do I export my theme to use with dreamhost??? If this is not a capability this is ridiculous and an absolute rip off.. and no I do not want to pay additional yearly ‘mapping’ or whatever you want to call it..bs..
The blog I need help with is: (visible only to logged in users)
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Themes licensed and sold for use on wordpress.COM sites are not transferable to wordpress.ORG software is clearly stated in the relevant support doc at https://en.support.wordpress.com/premium-themes/
Note: Premium Themes that are set up for WordPress.com use only cannot be transferred to self-hosted WordPress.org sites. Some Automattic-developed premium themes http://theme.wordpress.com/themes/by/automattic/ can be transferred to a self-hosted site at no charge, as part of a Guided Transfer. http://support.wordpress.com/guided-transfer/ Please post in the premium theme forums if you’d like to know whether your theme qualifies. http://premium-themes.forums.wordpress.com/forum/general-questions
If a Premium theme doesn’t work out we offer a full refund up to 30 days from your purchase. To cancel your purchase and obtain a refund, please use the Cancel button on the My Upgrades page. https://wordpress.com/my-upgrades/
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WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.
Note: If you purchased a domain URL through wordpress.com and wish to keep it to use it on another site then, of course, there will be no refund for that portion of the upgrade.
Note: It takes from 1 – 2 weeks for the refund to be received.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
If you cannot manage this by yourself type modlook into the sidebar tags on this forum threads for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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It looks like a refund has been processed for this transaction. I will assume that the issue is resolved unless I hear otherwise from you.
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