How do I finalize my purchase a premium theme?

  • Unknown's avatar

    When trying to purchase a premium theme, I am taken to a page that asks me if I am sure I want to do this…but there is no button to indicate that yes, I want to purchase the premium theme and there is no way for me to continue to confirm my purchase.

    I have cleared my cache and cookies, re-uploaded Flash, and enabled pop-ups.

    Can you assist so that I can purchase the premium theme? I had no problem creating an account and purchasing a custom url, etc.

    Thank you!

    Tracey

  • Unknown's avatar

    Hi there!

    Thanks for writing in! I actually have just gotten in touch with our developers about this very issue which another customer has brought to our attention. They are looking in to it right now, and as soon as we have any additional information, I will let you know!

    Thank you in advance for your patience!

  • Unknown's avatar

    Heya!

    Our developers have finished working on the problem and it should be all fixed! Please go ahead and give it a go again, if you would, and let me know if you have any further issues purchasing that premium theme!

    So sorry for that inconvenience!

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