How do I gain access to my account, previous employee blocking my access

• 

  lansdowne78 · Member · Mar 19, 2020 at 3:47 pm

  • Copy link
  • Add topic to favorites

  My payment references are [redacted, and duplicate posts removed]

  Can you please give me access to my website.
  Many thanks
  Seamus Sutcliffe

• 

  staartmees · Member · Mar 19, 2020 at 3:50 pm

  • Copy link

  NEVER post sensitive information on a public forum!! To restore access to your account, fill out the form at https://wordpress.com/support/account-recovery/#account-recovery-form

• 

  supernovia · Staff · Mar 19, 2020 at 5:42 pm

  • Copy link

  @lansdowne78 please don’t post that information publicly. If you can use it to gain access to your account, so could anyone else. We’ll redact it for you.

  Are you able to use the recovery form mentioned here?https://en.support.wordpress.com/account-recovery/

  If that doesn’t work, you can email ‘passwordhelp@wordpress.com’ with the same information the form asks for.

  Thanks for flagging us, @staartmees.