How do I get a domain I cancelled back?

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  castoflytechnologies · Member · Nov 16, 2020 at 9:14 pm

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  Recently I purchased a Premium plan with WordPress and got castofly.ca. However, when I cancelled the plan, I also decided to cancel the domain. Now I want the domain again but WordPress indicates that the domain is parked when I visit castofly.ca. When will the domain become available again for purchase?

  Thanks!

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  staff-totoro · Staff · Nov 17, 2020 at 12:58 am

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  Hi there,

  When a domain is cancelled, it can be up to 90 days before it is for sale to the public again.

  However I can restore the domain to your WordPress.com account if you wish. Do you plan to use the URL with a site on another provider?

  Thanks for the additional info!

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  castoflytechnologies · Member · Nov 17, 2020 at 1:26 am

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  Hi Jerry,

  We plan to use the site made through wordpress.org instead.

  Thank you!

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  kokkieh · Staff · Nov 17, 2020 at 6:21 am

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  I’ve restored the domain to your account.

  You’ll only be able to transfer the domain away from us once you’ve owned it for at least 60 days, but in the meantime you can point it to the hosting provider you want to use by changing the name servers or the IP address:

  https://en.support.wordpress.com/move-domain/change-name-servers/

  https://en.support.wordpress.com/move-domain/setting-custom-a-records/

  Let us know if we can help with either of those changes.