How do I get a refund

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  cassiebirkett · Member · Jan 9, 2013 at 11:42 pm

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  I want a refund. It seems nearly impossible to get a response from any WordPress employee. How can I get a refund? I purchased the Value Bundle.

  Thank you!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 9, 2013 at 11:48 pm

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  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.

  Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
  http://en.support.wordpress.com/upgrades/#refunds
  http://en.support.wordpress.com/bundles/#canceling-a-bundle

  Note: It takes from 1 – 2 weeks for the refund to be received.

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  timethief · Member · Jan 9, 2013 at 11:50 pm

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  P.S. This is a peer support forum where Volunteers and Staff work cooperatively to deliver WordPress.com support. Volunteers answer most questions and Staff monitor. When Volunteers cannot provide the required support we flag threads for Staff attention.

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  cassiebirkett · Member · Jan 10, 2013 at 12:13 am

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  Thank you I really appreciate the help. I will try to do it right now.

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  timethief · Member · Jan 10, 2013 at 12:16 am

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  You’re welcome.