How do I get a refund for a purchased theme?

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  ufalphaproductions · Member · Nov 7, 2014 at 6:34 pm

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  The cancel and refund button for a purchased theme is not working. I have tried with different browsers. How do I get my money back?

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Nov 7, 2014 at 11:54 pm

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  Hi there,

  Just to make sure, do you want to cancel and refund the Watson theme? Please reply to confirm and I can take care of this for you.

  Cheers!

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  ufalphaproductions · Member · Nov 8, 2014 at 4:54 am

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  Hi!
  Yes, I want to cancel and refund the Watson theme. Please let me know if there is anything I have to do.
  Thank you so much.

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  gracejiyoung · Member · Nov 10, 2014 at 5:06 pm

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  Thanks for the confirmation. I have provided you a full refund and removed it from your account. Please note that it may take up to a week for the refund to show up in your bank account.