How do I get a refund for domain mapping?

  • Unknown's avatar
    kyancey80 · Member ·

    Refund for domain mapping. I developed the blog – yciyos.wordpress.com – for a client and initialized domain mapping. On Tuesday, October 7th, my account was charged for the domain name mapping renewal, as I was unaware of the auto-renewal. I canceled and requested a refund on Thursday, October 9th, as I had been notified by my bank that this caused the account to go into overdraft. I have since walked my former client through the process of restoring the domain mapping with her own funds. How do I go about getting my funds refunded from the yciyos.wordpress.com domain mapping?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    Provided you are logged in under the same username account that purchased the upgrades, you can request a refund from your dashboard > Store > My Upgrades
    There is also where you can click the “disable auto-renew” link.

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    http://en.support.wordpress.com/upgrades/#refunds
    Note: It takes from 1 – 2 weeks for the refund to be received.

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