How do I get access to my site?

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  rtecrtp · Member · Mar 27, 2015 at 6:19 pm

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  I cannot access my site. I get the message: There is a problem with this website’s security certificate

  I tried clearing cookies etc. as instructed, no dice.

  The blog I need help with is: (visible only to logged in users)

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  jeremeylduvall · Member · Mar 27, 2015 at 8:49 pm

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  Hi!

  Currently, it looks like you have the custom domain rtec-rtp.org registered on your site as shown here:

  https://rtecrtp.wordpress.com/wp-admin/paid-upgrades.php?page=domains

  However, the name servers for that domain are pointed elsewhere. Can you login to the registrar where you purchased that domain and point the name servers to WordPress.com?

  https://en.support.wordpress.com/domains/map-existing-domain/#how-to-change-your-name-servers

  That should resolve this issue!

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  rtecrtp · Member · Mar 30, 2015 at 5:55 pm

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  they want to know how to point to WordPress.com; I assume they want the IP address or some such

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  jeremeylduvall · Member · Mar 30, 2015 at 10:31 pm

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  Hi!

  You can point your domain to WordPress.com by changing the name servers to the following:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  It looks like your domain is registered through Network Solutions. In that case, you should be able to change the name servers with the following instructions:

  http://www.networksolutions.com/support/move-dns-to-a-new-server/

  Can you give that a try?