How do I get access to the account of a deceased writer?

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  jacksonehlers · Member · Sep 9, 2014 at 5:58 am

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  My father kept a blog chronicling his illness before he passed away last month. I am an admin of the site, and can see that the domain name is due for renewal soon, but I can’t change the payment details without logging into my father’s account. I’d like to ensure that the blog stays accessible at the address that people know, so if you have any way of helping then please let me know!

  The blog I need help with is: (visible only to logged in users)

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  raincoaster · Member · Sep 9, 2014 at 6:10 am

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  I flagged this for staff attention. They will get back to you.

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  jacksonehlers · Member · Sep 9, 2014 at 8:34 am

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  Thankyou!

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  rachelmcr · Member · Sep 10, 2014 at 4:21 am

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  Hi Jackson,

  I’m very sorry for your loss. We would certainly like to help you keep everything on the site working. We have a guide for helping you with this here: Deceased User

  You can mention on that form that you’d like ownership of the site’s upgrades so you can renew them as needed. Once you complete that form, our team will review the information you provided and contact you with further details as soon as possible.

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  auxclass · Member · Sep 10, 2014 at 5:20 am

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  Should there be a glitch on the transfer of ownership – I think you can renew the domain mapping & domain registration as a “gift” – that keeps things working while the transfer is completed

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  raincoaster · Member · Sep 10, 2014 at 6:37 am

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  Good idea!