How do i get help?
-
How do i get help?
The blog I need help with is: (visible only to logged in users)
-
-
WordPress. Email. Support. I can’t send emails I keep getting kick backs. I have been on a chat with support since 8pm last night night and they just keep throwing terms and words that make no sense back at me no matter how many times I tell them to speak in normal English.
-
Hi again,
Be aware that there is rarely every a question asked and answered by Staff that has not been asked and answered in these support forums by either Volunteers or Staff many times over.
Unless your question is of a sensitive nature re: identity or or financial information you could simply type modlook into the sidebar tags on this thread for a Staff follow-up after clearly stating what it is that you need help with.
How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
Alternatively, please read Getting WordPress.com Support https://en.support.wordpress.com/help-support-options/ in the support docs which are all located at https://en.support.wordpress.com/
There is no phone support. Those who have a paid upgrade for a wordpress.COM site can use the “Contact Support” form, http://support.wordpress.com/contact/
The best WordPress.COM contact form to use now for Staff assistance is:
http://wordpress.com/help/contact. Live chat will be available there only if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum. https://en.support.wordpress.com/live-chat/Lastly for direct email support you can email WordPress.COM Staff at:
help@wordpress.com -
they just keep throwing terms and words that make no sense back at me no matter how many times I tell them to speak in normal English.
Is your mother tongue English? If not, we do have support forums in other languages I can direct you to.
Without doubt blogging requires learning the terms associated with it just as one has to learn the associated terms for learning any new endeavor.
-
So where in this forum thing is the question answered as to why I can’t send emails? I have not found it in the last 24 hours. And yes… this is my business that I am missing out on so potential financial income.
What is a sidebar tag?
Is that right?
I have not gotten a response to that contact form the many times I have submitted it other than a message asking if I was satisfied with the support. I have been on that chat window thing since 8pm yesterday and gotten no help what so ever.
-
-
-
Yes it’s English.
Good.
What does blogging have to do with any of it?
This is a blogging platform and a blog is a website. The difference between a post based blog and page based website is merely semantics and structure.
I already tagged this thread for a Staff follow up.
-
It sure seems a lot more different than semantics and structure. The “blog” email that I pay for does not work for whatever semantic or structural reason that WordPress seems not interested helping with.
-
What is the URL starting with http:// of the site you pay for?
And who do you pay for an email address?I’m asking because
- http://greatnorthrealestatecom.wordpress.com/ is devoid of any blogger created content at all.
- https://reatnorthrealestate11.wordpress.com doesn’t exist.
- http://greatnorthrealestate.com is not registered yet.
- And, WordPress.com does not provide an email service for blogs on their sub domains or on custom domains.
-
Yes I do
What blogger would create content and what content would they be creating?
greatnorthrealestate11 is my login name.
I don’t think great north real estate should be registered. At least not by me.
Well I pay word press an extra $50 for email for a website on… whatever the website is. A domain or sub-domain or something.
-
Howdy – I’ll be happy to sort this out for you.
On this user account, WordPress.com Premium + G Suite email was purchased on May 9th for a total of $149. That was cancelled and refunded. The funds should reach you within ten days.
Was the cancellation a mistake? Let me know so I can try and recover https://greatnorthre.com/ for you.
-
No it was not a mistake. After 20 hours no help what so ever and just the same high and mighty bullcrap from the WordPress people I absolutely cancelled. What am I supposed to do? I didn’t pay you people to belittle me while costing me business and time.
-
Thank you for clarifying. Please check in with your bank and let me know if you do not receive the full refund after 10 days. Also, the domain will be available to register elsewhere after 5 days from cancellation. Let me know if there’s any other questions I can help sort out.
- The topic ‘How do i get help?’ is closed to new replies.
WordPress.com Forums 