How do I get my £85 back?

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  samanthastewart2002wanderingsbandsprice · Member · May 30, 2015 at 4:19 am

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  I have been charged for an account that I do not want and I want the £85 back please

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · May 30, 2015 at 6:51 am

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  You can initiate your own refund. See these instructions:

  Refund a Purchase

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  samanthastewart2002wanderingsbandsprice · Member · May 30, 2015 at 8:00 am

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  Thank you.

  What if the refund period is not advertised on your account?Best wishes,
  Sam

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  justjennifer · Member · May 30, 2015 at 8:26 am

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  From the Support doc I linked to above:

  • Domain registrations can be canceled within 48 hours of registration.
  • Plans and other purchases can be canceled within 30 days of purchasing.

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  mikemutsaers · Member · May 30, 2015 at 10:48 am

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  Does anyone have an email address or contact number for wordpress? It’s amazing that you can only post on here for support!

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  galois · Member · May 30, 2015 at 11:02 am

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  It’s amazing that you can only post on here for support!

  Help! Getting WordPress.com Support
  https://en.support.wordpress.com/help-support-options/

  And you can use
  a) e-mails
  support@wordpress.com or help@wordpress.com

  b) put the modlook tag in the right sidebar for Staff assistance

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  jeremeylduvall · Member · May 30, 2015 at 7:56 pm

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  Hi @samanthastewart2002wanderingsbandsprice,

  I don’t see any charges or upgrades on your account. You can see a list of your billing history here:

  https://wanderingsthroughmyjourneybandsprice.wordpress.com/wp-admin/paid-upgrades.php?page=billing-history

  Did you potentially purchase something under another account?

  @mikemutsaers – It looks like your request was already addressed by Paul via private email.