How do I get support from wordpress – not from public forums?

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  mec4cdlic · Member · Mar 14, 2016 at 4:31 am

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  Answer the question, please.

  The blog I need help with is: (visible only to logged in users)

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  pedger · Member · Mar 14, 2016 at 11:09 am

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  Hi

  If you have a premium or business plan you can contact them via email, using the form at https://en.forums.wordpress.com/forum/support

  Cheers.

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  justjennifer · Member · Mar 14, 2016 at 11:49 am

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  Free sites, without any paid upgrades, are supported here in the community forums. See this support doc which explains the support options here: https://en.support.wordpress.com/help-support-options/

  However, if you have a support issue that you would prefer not to discuss in the community forums, you can add the MODLOOK tag to the Tags section of the forum thread sidebar to alert Staff. This from https://en.support.wordpress.com/getting-help-in-the-forums/

  I’ve added that tag for you.

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  staff-doublebassd · Staff · Mar 15, 2016 at 5:40 am

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  Hi there,

  If you would like me to e-mail you privately regarding your inquiry, I’d be happy to. Otherwise, you can post in this thread, and I’ll be sure to reply. Thanks!