How do I get support help with wordpress email???

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  greenesrelease · Member · Mar 8, 2024 at 12:04 am

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  I cannot log into my wordpress email. If I click on forgot password and request to reset email password, I get an email with a link to my wordpress site instead of to reset my email.

  I can log into wordpress, but the same log in does not work for email, and I cannot log into my wordpress email from my wordpress page.

  This is ridiculous. There is no support email or way to contact anyone about this issue.

  How do I get help??

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  aisajib · Member · Mar 9, 2024 at 8:43 am

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  Hi there!

  I checked your account and noticed that you canceled the Domain Connection on March 8, 2024. May I ask if that was accidental?

  The Professional Email subscription requires the domain connection to work. So, the cancellation of the Domain Connection subscription would interrupt the Professional Email service.

  We can restore it for you so that you can access your email again. Please let me know if you’d like us to proceed.

  Feel free to let us know if you have more questions.