How do I get the status of my site off of parked?

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  firmfoundationhrc · Member · Feb 21, 2019 at 3:52 am

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  How do I get my site off of “parked”? We cannot access it at all through the web address.

  The blog I need help with is: (visible only to logged in users)

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  kruttikaphalke · Member · Feb 21, 2019 at 4:50 am

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  Hi there,

  Please share the site URL so that we can help you further.

  Thanks.

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  firmfoundationhrc · Member · Feb 21, 2019 at 5:29 am

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  http://www.firmfoundationtexas.com

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  kruttikaphalke · Member · Feb 21, 2019 at 5:43 am

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  Hi there,

  I am tagging this thread with MODLOOK so that staff can help you to get your domain back.

  Please keep patience while someone from support staff gets back to you.

  https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope this gets resolved soon.

  Thanks.

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  kokkieh · Staff · Feb 21, 2019 at 9:44 am

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  Hi there,

  That domain is parked because the account that used to own it, cancelled it two weeks ago. Cancelled domains are not released immediately, and it can take anything from a few days to over a year before a cancelled domain becomes available again, if at all.

  We can still restore that domain, but we can only do it at the original owner’s request, and we can only restore it to their account. The account you’re using to post here is not the account that was used to purchase this domain, so we cannot help you with this.

  Please log in as the account that owns that domain and comment here to confirm.