how do i know if my cancellation was successful?

  • Unknown's avatar

    i have followed the appropriate steps to cancel my premium upgrade within the 14 day period however under billing, it still says it will deduct $129. How do i stop this?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi!

    It looks like you registered the domain twentyeightacrellamas.com alongside the Premium bundle. There are two ways we can proceed:

    1. We can cancel everything including the domain.

    2. We can cancel the bundle and leave the domain. You would just need to pay the $26 for the cost of the domain.

    If you still want to use the domain (either at WordPress.com or elsewhere, we’ll want to go with #2. Can you let me know if you still want the domain?

  • Unknown's avatar

    I’d like to cancel everything including the domain please

  • Unknown's avatar

    Done! I’ve removed everything from your account. You will not be charged moving forward. Let me know if you need anything else!

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