How do I "manually renew" my pro bundle? ("renew" button missing!)

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  kennknowles · Member · Nov 22, 2012 at 5:43 pm

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  My credit card on file with WordPress.com has expired, so I got an email saying I needed to manually renew my pro bundle, which links to the “My Upgrades” page.

  On the support page (http://en.support.wordpress.com/my-upgrades/) there is a button in the screenshots that says “Renew now” but that button is *not* shown on My Upgrades.

  How can I proceed?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 22, 2012 at 5:49 pm

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  Provided you are logged in under the username account that registered the blog under that username and also purchased the upgrades for the blog you ought to be able to update your credit card information on this page > Store > My Upgrades. For more information: http://en.blog.wordpress.com/2012/03/26/keep-your-upgrades-in-order/

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  timethief · Member · Nov 22, 2012 at 5:49 pm

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  P.S. I flagged this thread for Staff help.

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  codeslashslash · Member · Nov 22, 2012 at 5:53 pm

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  Thanks so much! It turns out that I had *registered* the blog with an account other than the one I usually administer it with. All set!

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  timethief · Member · Nov 22, 2012 at 5:56 pm

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  Yay! I love happy endings. You’re welcome and best wishes. :)