How do I merge platforms?

  • Unknown's avatar
    ocrshaun · Member ·

    I had my site built on WordPress.com, but then had it rebuilt. The new developers built it with pantheonsite and linked it to wordpress.org. All my plugins and apps we bought through my wordpress.com login. Both accounts are currently pointing at the same url. Hw can I merge the two so that my purchased plugins like Woo Subscriptions and Payments?

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-95percentghost · Staff ·

    Hi! Just so I understand correctly, are you specifically referring to paid plugins that were purchased from WooCommerce.com? If so then it’s best to check in directly with the WooCommerce folks via your WooCommerce.com account – head on over to WooCommerce and log in there; in your account you can go ahead and send them a request on this page to ask about ensuring that the licenses are moved over:
    https://woocommerce.com/my-account/create-a-ticket/

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