How do I migrate an unavailable self-hosted wordpress site to wordpress.com?
-
The goal is to setup http://www.juliebdesigns.com to be a WP.com site. It is currently registered in my account as a self-hosted website. But when I click on “go premium” in this wp.com store, nothing happens in the UI. I’ve tried two browsers (Chrome and Safari). I suspect that your system is confused because the site is registered in my account as a self-hosted site?
What I need from you: the ability to purchase a premium hosting plan + DNS upgrade so that I can host juliebdesigns.com as a WP.com-hosted website.
Background:
I had previously self-hosted this blog, but the site was hacked and mangled because of a wordpress security hole that I couldn’t patch fast enough. I’d like to go “all in” and have you host it, but your site won’t let me and isn’t giving me an error message so I don’t know where to start. Please advise.Thanks,
bill
-
You need to have a base WordPress.COM blog to buy an upgrade.
Do you already have a blog here? If not, please register a blog then try to buy the upgrade again
-
You need to get a WordPress.com blog for which to purchase upgrades. Then you import the content of your old blog into it, connect your domain name to it, and away you go. You cannot purchase upgrades until you have a blog here.
-
Thanks for the quick response.
From my wordpress.com dashboard, I tried to request a new blog called “juliebdesigns.com” and the response was:
“Sorry, that site is reserved!”But the site is not available, if I try to access it:
juliebdesigns.wordpress.com doesn’t exist
The address juliebdesigns.wordpress.com cannot be registered. Sorry, that site is reserved! But you can sign up and choose another one.If it’s reserved because I own the domain, do I need to transfer it to wordpress’ nameservers first? Or is it reserved because it’s a registered within wordpress’s database. either way: How do I acquire it?
-
it is reserved because someone else has the user name juliebdesigns. – did you maybe have that account some time in the past??
The reserved is not related to you owning “juliebdesigns.com
-
The account juliebdesigns has been registered since March 2007
Might that have been you in a past life?
-
-
Very possibly the blog name gets reserved when someone signs up for an API, so it might be you.
-
That would have been back when you needed an account here to get an API key for Akismet for your spam filter (if Akismet was around then – bit before my time here)
Are you using an API key on your blog? If so that might help you recover the account –
-
You don’t need to use juliebdesigns.wordpress.com since domain mapping covers up the base blog (except for the media files) – but I think having the WordPress.COM blog matching the mapped domain name has more class
-
Thanks for the tips. Yes — I remember getting one of those for akismet spam blocking. Doesn’t seem to be stored anywhere on the old filesystem, unfortunately. Is the API key stored in the sql?
-
Looks like account recovery isn’t permitted from the normal wp.com site process (even if I could locate the API key).
From https://wordpress.com/wp-login.php?action=recovery:
“Sorry but the website you gave does not exist on WordPress.com. Is it a self-hosted WordPress.org website?” -
Try the recover on the account name – but that means no secret questions
Did you have any email addresses in 2007 that you might have used for the account – check them for a password reset
I will also flag this for the staff – maybe they have a suggestion
-
Thanks for the all the advice.
Yes — I’m pretty certain that the 2007 registration for an API key is mine. I found an old email from wordpress.com where I registered for an API key for another self-hosted blog. I haven’t found the API key for this site, however, and account recovery isn’t working.
Since I’m wedged in the process, what else I can do to get started on this migration?
-
Do you still have access to the old email account? If so check for new messages
I have flagged this for the staff to help – the API should help you recover the account
-
Thanks — I eventually was able to recover the password by monitoring my domain’s mail logs and re-discovering the email address used for that registration. Thanks for the hint that it was registered in 2007.
I now have control over the WP account and have purchased the premium upgrade.
Thank you!
bill
-
-
- The topic ‘How do I migrate an unavailable self-hosted wordpress site to wordpress.com?’ is closed to new replies.
WordPress.com Forums 