how do i opt out of premium trial?

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  robbzimmerman · Member · Jan 9, 2015 at 7:54 pm

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  i signed up for a premium trial and decided not to pursue wordpress premium. i have six days left on my premium trial. how do i opt out or cancel my order?
  thanks.

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Jan 9, 2015 at 9:44 pm

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  Hi there!

  I can cancel the Premium trial for you. I did notice that you setup domain mapping for icecreamplant.com. While domain mapping is part of the full Premium upgrade, it does cost $13 if you want to keep it without the rest of the upgrade.

  If you want to keep your domain mapped to your WordPress.com site, let me know, and I can send you a billing request for $13. Once that’s done, I can cancel the rest of your Premium upgrade, but maintain your mapping.

  Or, of course, I can cancel the entire Premium trial, including the domain mapping, if you don’t want it! Whatever you’d like, I’m happy to help with.

  Please let me know how you’d like me to proceed. Looking forward to hearing from you. Thanks!

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  robbzimmerman · Member · Jan 10, 2015 at 3:23 am

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  thanks for the quick reply. i will not need the domain mapping or any of the other premium features. thanks.

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  robbzimmerman · Member · Jan 12, 2015 at 4:41 am

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  i’m ready to opt out ASAP. when will the pending bill disappear from my account billing?
  thanks.

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  thatrobyn · Member · Jan 12, 2015 at 7:34 pm

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  Hey there!

  You’re all set. I’ve removed the Premium trial subscription from your account, as well as the domain mapping.

  You won’t be charged for the upgrade.

  I hope this helps! If you have any other concerns, drop me a note. Thanks much!