how do I pay for an upgrade?

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  deegansuo · Member · May 1, 2013 at 11:26 am

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  I am having trouble making a payment for an upgrade. I have tried with Paypal and several different credit cards. Each time I get an error message that the system can’t take the payment and doesn’t recognise what I have in the basket

  The blog I need help with is: (visible only to logged in users)

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  raincoaster · Member · May 1, 2013 at 11:41 am

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  If you’re in Nigeria, Pakistan, Lebanon, or another country which is not approved, you can either use Bitcoin to pay for the upgrade or you can buy a prepaid credit card from another country and use that to pay for the upgrade.

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  deegansuo · Member · May 1, 2013 at 11:43 am

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  I’m in France

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  raincoaster · Member · May 1, 2013 at 11:56 am

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  Well, France shouldn’t be a problem. Which specific upgrade are you trying to buy?

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  deegansuo · Member · May 1, 2013 at 12:04 pm

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  No ads

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  raincoaster · Member · May 1, 2013 at 12:26 pm

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  That shouldn’t be a problem either. I’ll flag this for staff to take a look.

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  helper-heroponriki · Member · May 1, 2013 at 8:01 pm

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  Hi there,

  I took a look at your account and this is something that you will need to contact PayPal about. Here’s a link to their contact page where you can contact them either via phone or email (links on the right):
  https://www.paypal.com/us/webapps/helpcenter/helphub/home/

  When you talk/email with them, tell them that you’re receiving a “10417 error” when you try to pay for your upgrade.

  Once you hear back from them, please respond here and let us know what might have caused this issue so we can help prevent this for future users.

  Let me know if you have any questions!