How do I pay the bill?

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  mtgileadfriendsretreat · Member · Mar 17, 2014 at 1:41 pm

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  navigating the site

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 17, 2014 at 4:41 pm

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  Do these help?
  http://en.support.wordpress.com/billing-history/

  Payment Methods on WordPress.com

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  mtgileadfriendsretreat · Member · Mar 24, 2014 at 9:29 pm

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  Unfortunately, no, sorry. Our domain expires soon, so we would like to renew it for another year. In years past, I have gone to the “Store” and renewed the website from there. However, I am unable to find a link for renewing our site and have found nothing to help in the help section. I’m hoping someone can send me a link from which I can renew our site so it stays active for another year.

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  timethief · Member · Mar 24, 2014 at 9:37 pm

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  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog and purchased the upgrades to access the blog’s dashboard and renew the upgrades at > Dashboard > Store > My Upgrades.

  Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

  If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
  follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

  If you have lost your log-in information you can https://en.wordpress.com/wp-login.php?action=lostpassword
  and if required click the “Need More Help” link and complete the form for account recovery. https://en.wordpress.com/wp-login.php?action=recovery

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  gracejiyoung · Member · Mar 28, 2014 at 11:33 pm

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  Hi @mtgileadfriendsretreat-

  Please note that @timethief is correct. Currently the domain you are talking about:

  mtgileadretreat.org

  is not under the account with the username: mtgileadfriendsretreat. Please log into the account that purchased the domain and you can renew the domain in the Store > My Upgrades page.

  Feel free to reach out if you have any questions!

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  llamaraptor · Member · Apr 7, 2014 at 6:10 pm

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  Thank you so much! It turns out I was logged in to the wrong account. MtGileadFriendsRetreat is also an administrator on the account, but llamaraptor is the username I used to originally purchase the website. Thanks again for clearing this up for me.

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  gracejiyoung · Member · Apr 7, 2014 at 7:10 pm

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  No problem! I’m glad everything’s cleared up!

  Let me know if you have any other questions!