How do I renew a domain mapping?
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I am an adminstrator for the blog, and our domain mapping is expiring. I would like to renew, but can’t find any option to do so. Clicking on “Manage Domain Subscriptions” from “Settings” > “Domains” takes me to “Store” > “My Upgrades”, but there doesn’t seem to be any way to renew from this page. “Store” > “Domains” appears to be the same page as “Settings” > “Domains”, which just leads me in a loop back to “My Upgrades”.
On additional detail is that I am not the admin who originally purchased the Domain Mapping.
Blog url: http://expensify.wordpress.com/The blog I need help with is: (visible only to logged in users)
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You need to be logged in as the account that purchased an upgrade to renew it – you can have the original person that purchased the updates transfer them to you if you will be paying for the upgrades in the future – transfers need staff help and the request must be made by the account that owns the upgrades
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I flagged this for staff attention – have the account that purchased the domain mapping upgrade post here requesting it to be transferred to your account – they need to be very specific then the staff will move it when they check the forum – probably later today –
PS – don’t forget to renew the domain name
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I approve the transfer of the domain “blog.expensify.com” to the WordPress user “expensifyadmin”. Also, can you please remove me as an adminstrator of the expensify blog? (expensify.wordpress.com)
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I’ve transferred ownership of the domain-mapping upgrade for expensify.wordpress.com to the user expensifyadmin.
Also, can you please remove me as an adminstrator of the expensify blog?
To remove yourself completely as a user on the site, or to change your user role from administrator to something else, you can follow the guide here:
http://en.support.wordpress.com/user-roles/
Just let us know if you need anything else.
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