How do I renew my domain

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  ocalexoc · Member · Sep 9, 2013 at 8:11 pm

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  My site is down and I need to renew something. PLEASE get back to me, I have to get my site up and running.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 9, 2013 at 8:39 pm

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  This site is not offline. http://traininsanegym.com/

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  timethief · Member · Sep 9, 2013 at 8:42 pm

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  To renew domain mapping you must login in as Admin under the same username account that registered he blog and purchased the domain mapping upgrade for it. Then you can access what you need here > Dashboard > Store > My Upgrades

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  ocalexoc · Member · Sep 9, 2013 at 8:43 pm

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  timethief,

  today my site changed randomly. I have my dns pointing to a wix site and today i got this on my screen http://screencast.com/t/yNAP8Bd6nfL

  when i login under store-myupgrades it shows this, http://screencast.com/t/6JctdR6Oa0b

  any help to figure out the problem would be great.

  thanks,

  Alex

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  timethief · Member · Sep 9, 2013 at 8:45 pm

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  I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
  While you are waiting read this please http://en.support.wordpress.com/domains/domain-expiration/

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  ocalexoc · Member · Sep 9, 2013 at 8:52 pm

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  timethief,

  thank yo so much so all your help.

  Alex

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  kraftbj · Staff · Sep 10, 2013 at 7:41 pm

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  Howdy,

  I see one of my colleagues answered a bit more about this by e-mail and looks like you were able to renew your domain successfully.

  If you need anything else, please let us know. Cheers!