How do I renew my domain name? Do I need to renew?

  • Unknown's avatar
    rabbidavidkuperman2013 · Member ·

    I received an email notice from WordPress saying that ICANN requires that I be notified prior to my domain’s expiration date, which is February 1. I cannot figure out how to renew, even when I follow the email’s direction to go to ‘Purchases.’ (I can find ‘Manage Purchases,’ but that only give me the option of upgrading.) Do I really need to renew my domain name? Is that the same as the website name that I created using WordPress, and that does not contain the name ‘WordPress’? If I do need to renew it, how do I do so?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    gemmacevans · Member ·

    Hi there,

    There are no domain name purchases on the WordPress.com account you are logged in to. Can you confirm which domain you are referring to?

    Once I know more I’ll be happy to take a look for you.

  • Unknown's avatar
    rabbidavidkuperman2013 · Member ·

    Thanks for your quick reply. My domain name is rabbidavidkuperman.com. This website (which includes a blog but is not a blog itself) was set up for me, using WordPress, by a person I can no longer contact. In addition to not knowing about if or how to renew my domain name, I cannot access the site itself (although I used to be able to do so) to update it. The password was changed so many times that I no longer know what it is, and I’m not even sure of the name or email I need to log in.

    Please help, Gemma!

  • Unknown's avatar
    gemmacevans · Member ·

    Hi there,

    I’ve just sent an email to the email address on your WordPress.com account, so I can follow up with you there.

    Please let me know if you don’t receive it. Thanks!

  • The topic ‘How do I renew my domain name? Do I need to renew?’ is closed to new replies.