How do I renew my WP Premium subscription?

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  skillsforclimbing · Member · Dec 27, 2014 at 6:11 pm

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  I received an email notice indicating that my wordpress.com premium subscription will expire in a few weeks. There was a link in the email, but I did not find any information on how to pay for a renewed subscription on the link. My site is karmaprojectnepal.wordpress.com, and my domain is karmaproject-nepal.org. Can you provide me information on how to pay for a renewed subscription? Thank you.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 27, 2014 at 6:27 pm

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  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account and associated email address that registered the blog and purchased the upgrade, to access the blog’s dashboard and navigate to > Store > My Upgrades and renew any upgrades.

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  timethief · Member · Dec 27, 2014 at 6:29 pm

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  P.S. I also tagged this thread for a Staff follow-up in case you have trouble renewing.

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  shawnajroberts · Member · Dec 30, 2014 at 2:58 am

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  As timethief mentioned, you need to be logged into the account the purchased the upgrade in order to renew it. The Premium plan and domain karmaproject-nepal.org were not purchased by your account (directexperience).

  Once you’re logged into the correct account, go here to renew your upgrade:

  https://wordpress.com/my-upgrades/