How do I request a refund
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Hi,
I would like to close my account and request a refund please.
The system doesnt work as I thought it would so no longer require the service.
I cant find any information regarding the 30 day refund policy and how to action itThank you
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WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. You can usually request a refund yourself directly from the Store section of your Dashboard http://en.support.wordpress.com/upgrades/#refunds
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Wow quick reply!
Thanks for the info…I had tried the refund via store section but once on the store couldnt actually find anything relating to refunds (Store -> My Upgrades )
I’ve messaged support so hopefully that does itThanks
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It looks like you took care of most of the refund, but the system hadn’t sent a refund for the domain mapping portion yet, which I have just done for you.
Please let us know if you need any further assistance!
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Hi WordPress.com,
I would like to request a refund for my WordPress.com account because I need to have the plugins offered on the WordPress.org site. Can you please help me with this?
Thanks,
Matthew -
matsudaira.wordpress.com is no longer available.
The authors have deleted this blog.What is the URL of the blog you purchased upgrades for?
To see if your payment went through go here > Store > My Upgrades
WordPress.com provides a 30-day refund on all of our upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. You can usually request a premium theme refund yourself directly from the Store section of your Dashboard
http://en.support.wordpress.com/upgrades/#refunds
If applicable see also http://en.support.wordpress.com/bundles/#canceling-a-bundle -
mmatsudaira, you can cancel your Value Bundle and get a full refund within 30 days of purchase.
Please go to the Store -> My Upgrades section of your dashboard, where you’ll find the Bundle in the list of your upgrades, along with a “Cancel” button.
In the future, please create your own thread: https://en.forums.wordpress.com/forum/support#postform
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