how do i request a refund?

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  vaughnhannah · Member · Aug 21, 2013 at 1:44 pm

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  how do i request a refund? I would love an actual contact email or phone number for someone at wordpress to contact about this.

  The blog I need help with is: (visible only to logged in users)

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  ljkjklqljkhwhljkfqjhklfqjlkqjlh · Member · Aug 21, 2013 at 2:00 pm

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  Hi there. Refunds can be requested by going to Store > My Upgrades, and clicking the “Cancel and Refund” button underneath the applicable upgrade.

  If you’d like to contact Support directly, you can do so by going to http://en.support.wordpress.com/contact/ and filling out the contact form. Since you’ve paid for an upgrade, you should see the option to send in a “Private” question after following the steps to see if the question is already answered in documentation.

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  ljkjklqljkhwhljkfqjhklfqjlkqjlh · Member · Aug 21, 2013 at 2:01 pm

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  I forgot to add, that refunds for most upgrades can be requested within 30 days, and refunds for domain names can be requested within 48 hours of purchase.